Shipping Policy

SHIPPING POLICY

SHIPPING INFORMATION

At VELYRA, we are committed to delivering your order as quickly and smoothly as possible.

Please review the information below regarding shipping times, processing, and delivery.

Processing Time

All orders are processed within 1–3 business days.

Please note that processing times may be slightly longer during:

Once your order has shipped, you will receive a confirmation email with tracking information.

United States Shipping

Free Standard Shipping

Estimated delivery: 5–10 business days

Express Shipping — $30 Estimated delivery: 2–5 business days

International Shipping

We currently ship worldwide.

International delivery times vary depending on:

Customers are responsible for any customs duties or import taxes that may apply.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

You can track your order anytime through our:

TRACK ORDER page.

Incorrect Shipping Information

Please ensure that all shipping information is entered correctly before completing your order.

VELYRA is not responsible for:

If you notice an error in your shipping information, contact us immediately at:

Lost or Stolen Packages

VELYRA is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If your package is marked as delivered but cannot be located, we recommend:

Shipping Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to:

We appreciate your patience and understanding.

If you have any questions regarding shipping or delivery, please contact our support team:

Average response time: 24–48 business hours.