Privacy Policy

​

Last updated: May 2026

​

At VELYRA, your privacy and the protection of your personal information are important to us.

​

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, interact with us, or use our services.

​

By accessing or using our website, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

​

When you interact with VELYRA, we may collect certain personal information, including but not limited to:

​

Personal Information

​

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment information

• Order history

​

Automatically Collected Information

​

When you browse our website, we may automatically collect:

​

• IP address

• Browser type

• Device information

• Location data

• Website usage behavior

• Cookies and tracking data

 

2. How We Use Your Information

​

We use your information to:

​

• process and fulfill orders

• provide customer support

• send order confirmations and shipping updates

• improve website functionality and user experience

• personalize marketing and advertising

• prevent fraud and unauthorized transactions

• comply with legal obligations

 

3. Marketing Communications

​

By subscribing to our newsletter or entering your email address, you may receive:

​

• product launches

• exclusive offers

• promotional emails

• marketing communications

​

You may unsubscribe at any time using the unsubscribe link included in our emails.

 

4. Payment Information

​

All payments are securely processed through trusted third-party payment providers.

​

VELYRA does not store or have direct access to your full payment card details.

​

Payment providers may include:

​

• Stripe

• Apple Pay

• Google Pay

• Shopify Payments or other secure processors

 

5. Cookies & Tracking Technologies

​

VELYRA uses cookies and similar technologies to:

​

• improve website performance

• remember user preferences

• analyze website traffic

• personalize advertising

• improve shopping experience

​

You may disable cookies through your browser settings, although certain features of the website may not function properly.

 

6. Sharing Your Information

​

We do not sell your personal information.

​

However, we may share limited information with trusted third parties necessary to operate our business, including:

​

• payment providers

• shipping carriers

• marketing platforms

• analytics providers

• customer support tools

​

These partners only receive the information necessary to perform their services.

 

7. Data Retention

​

We retain your personal information only for as long as necessary to:

​

• provide our services

• comply with legal obligations

• resolve disputes

• enforce our agreements

 

8. Data Security

​

We implement industry-standard security measures to protect your personal information against:

​

• unauthorized access

• disclosure

• misuse

• alteration

• destruction

​

However, no method of online transmission or storage is completely secure.

 

9. Your Rights

​

Depending on your location, you may have the right to:

​

• access your personal information

• request corrections

• request deletion of your data

• object to certain processing activities

• withdraw marketing consent

​

To exercise these rights, please contact us at:

support@velyrawear.com

 

10. Third-Party Services & Links

​

Our website may contain links to third-party websites or services.

​

VELYRA is not responsible for the privacy practices or content of third-party websites.

​

We encourage you to review their privacy policies separately.

 

11. Children’s Privacy

​

VELYRA does not knowingly collect personal information from individuals under the age of 13.

​

If we become aware that such information has been collected, we will take appropriate steps to delete it.

 

12. International Users

​

By using our website, you understand that your information may be transferred to and processed in countries outside of your country of residence.

 

13. Changes to This Policy

​

We may update this Privacy Policy periodically to reflect:

​

• operational changes

• legal updates

• service improvements

​

Any updates will be posted on this page with the revised effective date.

 

14. Contact Us

​

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

​

support@velyrawear.com

​

Average response time: 24–48 business hours.